Join The Club

Join 'SHAW And Recieve Free Shipping


USE THE CODE FIRST15 FOR 15% OFF YOUR FIRST ORDER

FAQ

Home  /  FAQ

FAQ

Orders are processed and shipped within 1 – 2 business days of placement on the website.

Orders are processed within 1 -2 business days.

All orders are shipped via Courier Post. For orders delivered within New Zealand the estimated delivery time is 2 – 4 days. For orders delivered to Australia the estimated delivery time is 3 – 7 days.

We currently ship to Australia, New Zealand and the United States. For deliveries outside of these areas please contact our customer care team.

We accept returns on all purchases if the item(s) are returned in the condition they were sold and within 30 days and within 14 days for reduced or clearance items.
Please read our full returns policy which includes all the information you’ll need for returning an item.

To request a return please use the return request form or contact our customer care team.

Yes you can exchange an item. To exchange an item you will need to return the item to us, please read our returns policy. Once your item has been returned and you have received your refund you are free to make a new purchase at your leisure including free delivery.

To request a return please use the return request form or contact our customer care team.